Online shop GYMWARS informs you about the terms and conditions of return of goods.
Terms of return of goods – 14 calendar days from the moment from receipt of it by a client.
Return is done by the Purchaser’s wish as well as through a Seller’s mistake.
The following can be causes for return of goods on the part of the Purchaser:
- Upon reception there has been revealed a manufacturing defect resulting in substantial aesthetic outcomes.
- Upon reception there has been revealed a manufacturing defect resulting in the produce losing its physical properties and cannot be used as intended.
- Reception of a model different from an ordered one
Causes for return related to mistake done by independent entrepreneur Sheveleva K.V., hereinafter referred to as the “Seller”:
- Incorrect order batching
In case of incorrect order batching or availability of a defect the Seller shall pay for return delivery by the Russian Post. Refund to the Client is done within 5-7 working days.
Please note that the goods are accepted back only as a complete package with all packing and stickers, unworn and unused.
Quality goods not subject to return and exchange are stated in the List, approved by the order # 55 of the Government of the Russian Federation dated January 19, 1998.
Return of the goods:
Residents of the regions of Russia can return goods via post. When returning the goods the Client shall pay for the return delivery.
Please note that return is done only via the Russian Post class 1 delivery.
Address for return:
PO box 823
Return of your deliveries can be rejected by the following reasons:
Refund to the Purchaser of independent entrepreneur Sheveleva K.V. is done in two ways:
- Cash payment;
- Bank transfer;
The means of refund correlates with payment method. If the Purchaser is unable to collect money himself he may ask a person in charge to do it for him. In this case refund will be made only after showing a letter of attorney and a passport.
- Cash payment: Available only to the residents of Vladivostok city
- Bank transfer: Client shall send to the e-mail email@example.com a letter titled “Refund” and the following information:
- Client’s settlement account
- Bank’s BIC
- Personal account or card number
- Full name
Please note that all details shall be in the name of the client.
Money refund is done within up to 7 calendar days. Terms of refund crediting to the Client’s settlement account depends on the internal regulations of the recipient’s bank.